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Position Title: Temporary Education Guide
Employment Period: April 2025 – April 2026
Reports to: Associate Director of Education and Tours
Rate of Pay: The hiring range for this position is $22.28 – $23.50 per hour, DOE
The full compensation range for this position is $22.28 – $31.19 per hour
Classification: Part-Time, Hourly, Temporary
Schedule: 32 hours a week; 4-5 days a week; additional hours may be available for periodic museum programs, events and temporary coverage for open shifts. Occasional evenings and weekends as necessary.
Benefits: Sick time, per Seattle’s Paid Sick & Safe Time (PSST) Ordinance. Temporary staff enjoy discounts at the Marketplace and programs.

Position Summary

The Temporary Education Guide connects our visitors to the personal stories and retells the histories of Asian American, Native Hawaiian, and Pacific Islander Americans (AANHPI) in Seattle’s Chinatown-International District and the Pacific Northwest by leading educational experiences at the Museum and in the neighborhood. This position is a member of the Education and Tours department.

Key Responsibilities

• Lead engaging tours and assist with tour training and research to make history of AANHPI more known and accessible to guests.
• Support WLM annual summer camp program.
• Attend daily meetings cross departmentally to represent the Education and Tours department, and meet with the Education and Tours department weekly in person, or virtually.
• As a gallery guide, engage visitors in dialogue and discussion.
• Actively and continuously read and expand knowledge of AANHPI history for shared educational knowledge among staff, and for visitor engagement.
• Set up assisted listening devices and audio receivers for guests, disinfect gear in preparation for visitor safety and accessibility.
• Be a team member and support other Education Guides on their tours through cleaning of museum spaces after tours, supporting large tour groups, providing an additional voice or perspective, ready to standby and communicate by walkie talkie in case of any emergency.
• Provide assistance with research development of education curriculum as needed.
• Collaborate on new customer outreach and promotion of tours for the department as needed.
• Be an enthusiastic WLM ambassador!
• Other duties as assigned.

Qualifications

• One year minimum experience in customer service, retail, concierge, hospitality, or equivalent.
• One year minimum experience in education, can be early childhood education or beyond.
• Must be dependable, responsible, punctual, and have self-initiative. Must enjoy working with kids and youth.
• Work well independently, in a professional team setting, and with professional authority, strong verbal communication, and public speaking skills.
• Possess or be willing to be trained on behalf of the Museum in CPR and First Aid certification.
• Have a flexible schedule.
• Friendly, enthusiastic team player who enjoys working with a diverse group of staff and visitors.
• Bilingual and multilingual skills valued; proficient in English. Intermediate and above in the following languages a plus: American Sign Language, Mandarin, Cantonese, Vietnamese, Spanish.
• Successful completion of a background check upon hire and annual subsequent checks are competed thereafter.

To apply (no phone calls, please): Please email letter of interest and resume to jobs@wingluke.org.

Opportunity Website

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