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Pottery Northwest is looking for a full-time Education and Development Coordinator to provide administrative support to our full-scale, community ceramics studio, specifically our Programs and Development teams. This role will serve as the onsite point of contact for our community of students, artists, and other guests during open studio hours. Interested applicants should be passionate about maintaining an adaptive, people-centered studio grounded in fostering an inclusive community around clay.

Hours, Location, & Conditions

Type: Full-time; salaried; permanent
Reports to: Programs Director & Operations Director
Remote/On-site: 4 days onsite in Pioneer Square, Seattle, and 1 day remote per week.
Pay: $48,000-$50,000/year. Placement within this scale is dependent on education and experience.

Benefits:
Open (unlimited) PTO to be used for vacation and sick leave.
13 paid federal holidays.
100% employer premium paid medical, vision and dental insurance.
401(k) retirement plan
Monthly commuter stipend
Annual professional development stipend
Complimentary classes, workshops, and studio usage

Shift Times: This role will work Monday through Friday, 10am to 6pm, four days onsite and one remote day each week, if they’d like. Required onsite days will be Wednesdays and Fridays. The other two onsite days and one remote day can be of the person’s choosing. There occasionally will be evening or weekend time needed, during major events.

Duties & Responsibilities
As a team, we are focused on cultivating a culture of communication, kindness, and inclusion; playful and professional; committed to learning and growing together as we take on difficult conversations and unique challenges in our organization and community. Pottery Northwest prioritizes a collaborative, team-oriented culture where everyone has a high level of ownership and performance in their roles, and where we care for ourselves, each other, and our community. We are a flexible workplace and place high priority on the health and well being of our staff.

Programming Support (40%)
– Manage online data entry and instructor information for each academic quarter.
– Assist with the organization and scheduling of each academic quarter.
– Assist with the organization and scheduling of satellite and partner programs.
– Help edit and proof instructor bios, statements, and class descriptions.
– Assist students with class registration and troubleshooting.
– Ensure students are compliant with studio orientation and tuition/fee payment, and update information in our registration system accordingly.
– Send and respond to student communication.
– Support the planning and execution of classes, events, workshops, pottery markets, and studio orientations, etc.
– Check students in for classes, events, and orientations.
– Draft and schedule student email communications.
– Manage and archive teacher files, images, and class descriptions.
– Keep the website’s public programming and class calendar up to date.

Development Support (40%)
– Perform donation gift entries, create reports, analytics, and prepare donor acknowledgment letters in a timely manner.
– Maintain detailed records in the donor database ensuring accuracy and confidentiality in accordance with established policies.
– Assist with sustaining relationships with individual donors and volunteers by helping with mailings, face-to-face donor cultivation meetings, community engagement opportunities, and other creative mechanisms.
– Assist with the planning and execution of fundraising and stewardship events.
– Participate in conducting research into grant opportunities and sponsorships within given parameters.
– Assist with collecting data for grant proposals.
– Track grant proposal progress and maintain grants calendar.
– Assist with the yearly Pottery Northwest fundraising event/gala.

Studio Administrative Support (15%)
– Answer phone calls, manage public email correspondence, and sort incoming/outgoing mail.
– Schedule and lead tours of the studio.
– Maintain the public-facing events calendar and various internal shared staff calendars.
– Assist students with clay and tool kit sales.
– Help maintain and order studio and office supplies.

Shared Leadership (5%)
-Participate in team check-ins, weekly staff meetings, and planning and support for Pottery Northwest events.
– Identify and participate in professional development opportunities that advance skills for the role.
– Produce an annual work plan and review.

This job description is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All Pottery NW employees may be required to perform duties outside of their normal responsibilities from time to time, as needed, to meet the ongoing needs of the organization.

Technology: At Pottery Northwest we use the following hardware, operating systems, and databases: Apple’s Mac computers/operating systems, the Google Suite, Monday.com, DonorPerfect, and Shopify.

Our Ideal Candidate
Pottery Northwest needs people who value a growth mentality—people who are willing to do things differently, test things out, fail and get back up again. We hope to find someone who is curious and can lead people with their heart, being vulnerable and authentic.

Values Alignment
– Deep and demonstrated commitment to racial and gender equity, and understanding the role inequities play in our society.
– Passionate about maintaining an adaptive, people-centered studio grounded in fostering an inclusive community around clay, with the highest priority placed on creating and ensuring everyone has access to learning and enjoying ceramics.
– Value sharing power, trusting each other, being transparent, celebrating small successes, integrity, and cross-cultural respect and sensitivity.

Qualifications:
– 1-2 years of administrative work experience.
– Interest in/connection to the ceramic arts.
– Ability to work occasional evenings and weekends.
– Demonstrated customer service skills, including approachability, understanding, attentiveness, empathy and positivity.
– Excellent written and verbal communication skills.
– Proficiency in planning, organizing, and deadline management.
– Ability to take initiative and prioritize tasks.
– Outstanding interpersonal skills and an ability to develop trust and maintain deep relationships with a variety of diverse students, partners, and community members.
– A collaborative approach to problem-solving, including the ability to pivot to meet immediate needs, or address unforeseen circumstances.
– A persistent commitment to communication in the face of challenge and conflict.
– Ability to learn new software.
– Proof of completed COVID-19 Vaccination or valid exemption is required upon hiring and employment at Pottery Northwest.

The strongest candidates will have:
– 2+ years of direct experience supporting an arts or nonprofit organization in an administrative, office management/coordination, development, or operations role.
– Prior work or internship experience in development and programming in an arts organization setting.
– Prior experience supporting a ceramics studio.
– Direct experience working effectively with a diverse population of individuals with different cultural, financial, and ethnic backgrounds and abilities.

Application Instructions:
Pottery Northwest is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We strive to be a place where DEIA builds the foundation for people. Women, non-gender-binary/trans individuals, BIPOC (Black, Indigenous, and People of Color), and people with disabilities are STRONGLY encouraged to apply.

Don’t meet every single qualification? If you’re excited about this role, but your previous experience doesn’t align perfectly with every requirement, we still encourage you to apply. Pottery Northwest is most interested in attracting a teammate who will be successful and fulfilled in this role, not just someone who can check off every box.

To apply, submit a resume and application on our website.

The priority deadline is October 15th, 2023.

Applications will be reviewed the week of October 16th and all applicants can expect to hear back by the end of October. The hiring process for this role will include a phone screen and panel interview. The final offer will be contingent on the completion of a clean background check.

https://www.potterynorthwest.org/job-education-development-coordinator

Opportunity Website

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