Manager of Public Engagement / Employment
March 25, 2022
Organization Name: MoPOP
Organization Location: Seattle, WA
We’re really glad you’re thinking about joining the team at MoPOP! We believe pop culture is a universal language capable of building connections across a range of people, no matter our differences in race, religion, gender, age, sexual orientation, ability, education, socio-economic status, ethnicity, country of origin, or any other characteristic that makes us who we are. For more than twenty years, we have been showcasing how music, film, fashion, video games, sports, and more spark those connections and create a lasting cultural impact.
MoPOP provides both a physical space and an emotional and intellectual opportunity for people from any background to explore, find and build community, and recognize their own creative potential. This applies not only to our guests, but also to our staff — be it in designing an educational program to engage the next generation of creators, trying to reach a new audience with a marketing initiative, preserving an artifact in our collection, or providing excellent customer service to a visitor. If this sounds like something you’d be into, we’d love to hear from you!
MoPOP’s Mission and Commitment to Diversity, Equity, Inclusion, and Accessibility
Our mission is to make creative expression a life-changing force by offering experiences that inspire and connect our communities. A nonprofit grounded in five core values — open arms, creative exchanges, light bulb moments, pursuing excellence, and excitement — MoPOP is actively committed to ongoing learning in the areas of diversity, equity, inclusion, and accessibility (DEIA). In partnership with our community, we hope to also develop safe spaces for their application. This includes taking steps to continue increasing our awareness of institutional “-isms,” as well as uncovering and undoing the ways they show up in museum culture. We recognize this is a process that requires intentionality, energy, and resources, and we are developing a DEIA framework that can cultivate a work environment and museum experience that is truly welcoming for all.
We are committed to creating an inclusive and equitable workplace, and we are proud to be an equal opportunity employer. We believe that having staff, interns, and volunteers with diverse backgrounds enables us to better meet our mission and encourage BIPOC, women, and LGBTQIA+ individuals to apply. We acknowledge that our work to build safe spaces and better systems for traditionally marginalized groups is ongoing and will require constant vigilance and expect all MoPOP employees to be part of our DEIA journey.
The Manager of Public Engagement’s primary responsibilities are to, along with the Director of Education + Public Programs and the team, plan and execute the museum’s slate of inspiring, creative public programs and partnerships in support of MoPOP’s exhibitions and mission. This includes long-term planning, budgeting, scheduling of public programs, producing a selection of core programs, and coordinating and ensuring smooth implementation of programs. This position works collaboratively with other departments to contribute public programming components for institution-based exhibits and signature events.
The ideal candidate is:
• A creative thinker and risk-taker
• A flexible, supportive team player capable of bringing the fun to even the most stressful of moments
• Organized and thorough in planning and execution
• An efficient and clear communicator
• Passionate about pop culture and its ability to bring people together
• Inclusive of diverse points of view and perspectives
• Experienced in adapting leadership to team members with diverse work styles
Essential Job Duties (other duties as assigned):
• Supervise and lead a team of public engagement producers and administrative staff.
• Collaborate directly with the Manager of Museum Education and the Volunteer Manager to ensure that the shared strategic work of the Education + Public Programs team is consistently advanced.
• Support staff in conceiving of, planning, and executing compelling museum public programs inspired by music, science fiction, horror, video games, and other exhibition themes.
• Organize activities and tasks of program and support personnel, including interns, volunteers, and MoPOP staff, to ensure each program or event progresses on schedule, within prescribed budget, and with its desired impact on visitors.
• Build and sustain relationships in the community with external partners, funders, artists, and others.
• Support the development of marketing and promotion of museum and community public programs.
• Create and implement a consistent system of tracking all program metrics, including evaluating visitor experience feedback, and recommending improvements in terms of program quality and administrative process.
• Work with teams within MoPOP to identify needs and develop new programs and/or support initiatives.
• Manage department budget and oversee finances for various public programs; support programs team in tracking expenditures and revenue; report on attendance and profits and losses.
• Plan professional development activities for public programs staff.
• Support our internal culture which inspires and empowers our staff to live our mission to its highest standards.
• Contribute to a consistent customer service standard across all departments.
• Work to ensure customer service is ingrained at the core of the team and is reflected outward to our guests and other staff.
• Commitment to participating in anti-racism work, learning about the ways institutional racism impacts the workplace, and supporting teammates in operationalizing DEIA strategies in the department.
• A minimum of five years of experience in developing, delivering, and managing cultural/arts programs with a public and/or visitor focus, including a minimum of two years directly managing staff.
• Proven commitment to creating culturally relevant programming with a focus on representation, community collaboration, and accessibility.
• Excellent communication skills required.
• Experience juggling multiple projects and prioritizing tasks to meet deadlines and desired outcomes.
• Thorough understanding of working within non‐profit arts organizations and arts related institutions.
• Knowledge of Seattle‐area arts and/or community institutions and the kinds of programs involved with community outreach, educational or public programming.
• Proven ability to work with and retain diverse team members from different backgrounds and levels of experience, and a commitment to working within an organizational coalition creating an anti-racist workplace.
• Must be willing to work a flexible schedule including occasional nights and weekends.
This full-time position includes a generous benefits package that will be shared during the hiring process.
Reasonable accommodations may be made during the application or hiring process upon request, please contact HR@MoPOP.org.